47.4% of all requests resulted in an exchange over the last 12 months — helping Kattnakken keep more revenue in the business instead of losing the sale.
We have been using Returbo for a couple of years now, and we have been very happy with the results. The Returbo application provides a seamless experience both for our customers and for our return management.
Our exchange rate has continuously stayed around 50-60%, allowing us to save 1.6 M NOK of revenue for the last 12 months. We've also been very happy with the quick and efficient support Returbo has provided through the years. Thank you!"
Kattnakken is a Norwegian rainwear brand from Stord, creating high-quality, fully waterproof clothing made for life outdoors — whatever the weather.
Founded in 2013, their philosophy is simple: don’t wait for the sunshine. Get outside and enjoy the rain.
Kattnakken uses Returbo to give customers an easy alternative to a refund. When a customer starts a return, they can choose an exchange and find another product that works better for them.
The result: more customers stay with Kattnakken — and more revenue stays in the business.
Over the last 12 months, Kattnakken handled 3,357 requests through Returbo.
See how Returbo can help you turn more returns into exchanges and keep more revenue in your business.
