Convert returns into exchanges — not refunds

Up to 60% of returns can be turned into exchanges — helping you recover revenue and reduce refunds.

Save 100,000+ SEK per month Used by 200+ Shopify brands

Book a demo today

Why Exchanges Are Game-Changing

Refunds mean lost money and a lost customer. Exchanges keep both.

With Returbot you:

Tum up to 60% of returns into exchanges.

Keep customers loyal - they buy again instead of leaving.

Grow revenue without extra marketing spend.

Kattnakken increased exchanges by over 60%.

By Sofia Wjstam sees more than 50% conversion on returns

Turn 50% of returns into exchanges

"Returbo has helped us retain customers by offering direct exchanges. Customers can swap products without leaving our site, which reduces abandoned purchases and improves the overall experience."

Marta Riit, COO at By Sofia Wistam

Designed to drive more exchanges

A seamless exchange experience keeps customers buying instead of leaving.

Swap instead of return

Customers quickly choose a new size or color — instead of leaving.

Turn returns into new orders

Let customers shop your full store during the exchange.

Ship before you lose the customer

Send the new item instantly — no waiting, no drop-off.

Incentivize customers to stay

Offer credit to increase exchange rate and order value.

Only show what’s available

Avoid frustration and keep the experience smooth.

Nudge Customers to Exchange

Turn more refunds into revenue.

With nudge for exchange, retailers see up to 42% more customers choosingexchange over refund.

Show smart incentives - bonus credit, free shipping, or upsells - to keep the customer inthe purchase flow

Give them a reason to stay. Returbo makes it easy.

“Thanks to Returbo, we've not only increased exchanges but also saved over 157,000 SEK in just one month. It has truly made a difference to our profitability and customer satisfaction. "

Astrid Strand, Production & Purchasing Manager • Kattknakken
‍Fashion Industry

Kattnakken

Turn returns into new revenue

Increase exchanges by up to 42%

Smart nudging turns refunds into new purchases.

Increase order value

Upsell products during the exchange flow.

Keep revenue in your store

Offer store credit to drive future purchases.

Exchanges don’t just recover revenue — they grow it.

Full Control for Merchants

Define your exchange policy, incentives, & rules.

Apply advanced eligibilities — control who can exchange, when, and how.

Inventory sync: get a clear overview of stock levels and plan operations better.

Trusted Across the Nordics

Returbo is the #1 return app for Shopify in the Nordics.
‍Trusted by 200+ fashion & retail brands.
‍We turn return data into insights, trends, and revenue.

Ready to turn refunds into revenue?

Book your demo today